Building End-to-End Auto Body Shop Management Platform
Vaultoniq is a multi-tenant SaaS platform built to digitize and centralize all shop operations in the auto body repair industry. It is designed from the ground up and unifies customer lifecycle management, repair tracking, scheduling, quoting, insurance handling, vendor management, AI-assisted messaging, and reporting into a scalable web application.
The Challenging Part
When Vaultoniq's founders surveyed 200+ shop owners, they discovered the average repair shop juggled 7 different systems: QuickBooks for accounting, Excel for estimates, WhatsApp for customer updates, paper calendars for scheduling, email for insurance, and sticky notes for parts tracking.
This fragmentation was killing profitability:
- $47K average annual revenue loss from dropped customers and missed upsells
- 18-day average cycle time when industry best practice is 10-12 days
- 3.1/5 average Google review citing poor communication
- 62% of follow-ups missed leading to abandoned repairs
- $2,100/month spent on manual administrative work
Our Solutions
Amrood Labs engineered Vaultoniq as a unified, scalable SaaS platform that is purpose-built for the auto body repair industry. The solution included a 10-stage customer lifecycle tracker with automated alerts, a centralized parts and vendor system, multi-calendar scheduling, and insurance coordination tools.
AI-driven messaging (via OpenAI API) improved communication, while Twilio integration enabled tracked SMS and number management. With full audit logs, embedded lead tools, and real-time dashboards, Vaultoniq became a complete digital command center for repair operations.
Impacts
After 6 months in production with 47 auto body shops:
- End-to-end automation of repair workflows and insurance claims
- 90% reduction in missed follow-ups with real-time alerts
- Centralized visibility through dashboards and lifecycle tracking
- Faster communication via AI-assisted messaging and Twilio SMS
- Standardized estimates with integrated quoting and PDF generation
- Optimized scheduling using multi-calendar event segregation
- Full accountability with audit logs across user actions
- Scalable infrastructure ready for vendor integrations and mobile expansion
We collaborate strategically with global brands to build digital products that make an impact. We believe true progress begins when you challenge conventions and refuse to play it safe.
At Amrood Labs, we partner with leading global brands to craft scalable, high-performing digital solutions. Our belief is simple, real innovation begins when you step beyond the comfort zone and dare to build differently.
